From the San Diego Union Tribune; excerpt:
Pocket dials, or “butt dials,” are inundating emergency call centers around the nation, including in San Diego County, where some agencies report as much as 30 percent of 911 calls are made inadvertently.
Between Sept. 12 and Oct. 16, about 22 percent of the 53,228 911 calls made in the city of San Diego were accidental, San Diego police Chief Shelley Zimmerman announced at a City Council committee meeting Wednesday. Most were made from cellphones.
Lt. Scott Wahl said the department decided to take a closer look at 911 calls as part of a “comprehensive analysis” to identify ways to make their dispatch center run more efficiently. He said he hopes the numbers encourage people to take an interest in avoiding pocket 911 calls.
Read the entire article at http://www.sandiegouniontribune.com/news/2016/feb/04/pocket-dialing-911-burdens-busy-system/; subscription may be required.
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